Skip to content

The Desk

Contact

Last updated: 16 October 2026

Claret Philippines publishes no email address, no phone number and no postal address. That is a deliberate choice for a small independent site, and it means this page and the author page are the only public contact information available today. If a monitored mailbox is ever set up, it will be listed here first, and nowhere else.

What kinds of messages are useful?

Corrections carry the most weight. A factual error in an article, an outdated term for a studio technology, or a figure that no longer matches a studio’s own technical disclosure all qualify, and Bea checks each one against the original source before anything changes. Messages about a personal account, a withdrawal, a bonus dispute or a blocked payment cannot be actioned, because the site holds no relationship with any operator and cannot touch anyone’s account.

Where does the site point players instead?

Disputes belong with the operator first, then with the regulator named in its licence. For support with gambling harm, these services are free:

How does Bea handle a correction?

Bea Villaruel worked as a live-television broadcast technician in Manila, on camera positions and vision-mixing desks, and now writes about live-dealer studio technology for Canadian players. She verifies camera counts, OCR accuracy and lag figures against a studio’s own technical disclosures or a live test session, and regulatory facts against AGCO or iGaming Ontario notices. Read the editorial policy for how that process works, or see the author page for her background.